About Hays Contact Centres
Hays Contact Centres is the UK's leading recruitment consultancy, specialising in contact centres and call centre jobs for all customer contact, contact centre & call centre professionals. Through a national network of offices, our specialist consultants are in regular communication with more call centre employers than any other specialist consultancy.
This enables us to offer call centre professionals the very best contact centres jobs in the sector, whether you’re looking for a temporary, interim or permanent UK call centre job.
From Agent / Advisor level positions in inbound service & sales jobs, outbound service and sales, inbound or outbound customer service jobs or collections. We also have a senior appointments division which deals with a wide range of contact centres jobs, including call centre team leader and team manager jobs, as well as call centre trainer and operations director jobs, all call centre professionals should consult us first before planning their next career move.
For benchmarking, budgeting or resource planning needs, look no further than the Hays Contact Centres Salary & Benefits Guide, produced in association with the Call Centre Managers Association (CCMA). We surveyed over 10,000 contact centre employers and 7,000 employees to bring you a definitive insight into employee motivation and engagement.
If you need guidance on CV preparation and covering letters, visit our online Careers Advice resource. There’s sound advice on everything, from competency-based interviews to accepting job offers and how to get the most out of your relationship with your dedicated consultant in helping you target the right call centre job.
For more information, please contact your nearest Hays Contact Centres office.
